With our broad range of Data Center services we are ready to become your partner in growing your business. Challenges important for you are equally important for us. And because we know that sometimes promises are not enough, we decided to take responsibility for our quality level by signing service level agreements (SLA) with a free standard version.
These SLAs include:
· Minimum availability;
· Procedures for registration and complaints solving;
· Discounts in case the supplied service is not provided under the agreed SLA parameters .
Our contractual Service Level Agreement is a guarantee that Romtelecom is committed in providing a service of exceptional quality. SLA is available to any customer who signs a Data Center services contract. As mentioned above, the Standard SLA is offered for FREE . For more details contact us!
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